Returns & Exchanges
At Nursery, we want your home to be a sanctuary of comfort and style. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the order history section to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags, assembly hardware, and instructional manuals are included to avoid restocking fees.
- 3.Ship It Back
Affix the provided return label to your box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.